Software Solution
The software that completes the documentary process of a company
CXM (Customer Experience Management):
The solution that allows marketing departments to create and monitor a survey campaign on which to create reports to define strategies.
The Customer Experience Management platform allows you to create and send, by text message and email, a survey on the satisfaction of the service provided, and downstream of the marketing campaign, it allows you to collect all feedback received from target customers and create reports.
TRM (Tracking, Reporting, Monitoring):
The Business Intelligence tool for document management that allows you to track all internal and external document flows to measure SLAs.
TRM is a webapplication capable of collecting, processing and extracting large amounts of structured data (Big - data) coming from both internal and external systems of the company, thus offering the possibility to monitor the entire document management process. In 2020, TRM managed about 20 billion data, providing fundamental information that became part of the business process analysis of companies of great importance on the international scene.
SAC (Archiving and Consultation System):
The high-tech solution for the digital preservation of all types of documents.
Today, fast access to documents and therefore information, at any time and from any device has become everyone's need and the SAC solution, designed and developed with this goal, allows you to manage and access any type of document in a simple way. fast and safe. In 2020 in Italy and Spain SAC entered the digital preservation process of over 1 billion documents of all types.
SYNAPSES:
The solution created to allow both public and private companies to manage, organize and enhance their heritage or collection (artistic, historical, documentary, fashion ...) www.progettosinapsi.it